CGRF

 

Approach Consumer Grievance Redressal Forum (CGRF) for complaints
 
Consumer Grievance Redressal Forum has been established in each Circle / District. Consumers, who have grievances regarding his application for new service connection, delay in effecting new service connection, change of defective meters, dispute in electricity consumption billing, non-attending to faults and similar such grievances can approach this Consumer Grievance Redressal Forum, headed by the Superintending Engineer of the concerned circle. Each Consumer Grievance Redressal Forum in the circle has 2 Members and a Chairman.  Superintending Engineer of the Circle is the Chairman of the Redressal Forum and two outside Members are nominated by the District Collector. These members are selected by the Collector on the basis of their involvement in consumer activism and public service.
 
TANGEDCO is directed to give publicity through the monthly Grievance Day Meeting held by the Superintending Engineer of the respective circles. 
 
CGRF Addresses 
 
The Consumer Grievance Redressal Forum (CGRF) is the office of the Superintending Engineers of the respective circles. CGRF address click here to find the addresses of every distribution circle.