Participation

Consumer participation in the electricity regulation is largely found to be in the ways to get their problems and grievances redressed, to take part in the procedures such as public hearing where a consumer can voice out his views and to get access to the information under Right To Information Act.
 
Provisions to address grievances 
 
o CGRF
o Ombudsman

To access information

o RTI

To voice out your views

o Public hearing